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Trusted by Australia and New Zealand’s Compliant Workplaces

Solv Solutions

Injury Management

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Claims Management

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Self-Insurance

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Safety Management

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Reporting

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How it works

Injury icon

Incident + Injury to employee

Incident occurs resulting in injury to employee

Add file

Manually add Injury into Solv Platform

Or manually add Injuries into the Solv system - (including non-work related, early intervention and mental health injuries etc)

Data workflow

Capture the Incident in your Safety System

Incidents that are captured in an Incident/Safety System can be automatically sent to Solv using integration options. This process is seamless when using the Donesafe platform

Mail bell

Nominated user is notified

Relevant email notifications are then sent to the nominated users to manage the injury once it’s added into Solv

Computer doc

Manage as a Claim in Solv

And if it becomes a claim, you can seamlessly manage both Insured or Self-Insured cases by generating the relevant claim forms and RTW plans, utilising the compensation calculator, or easily add payments & estimates. These features and more will ensure efficiency.

Manage injury

Manage the Injury in Solv

Injuries can then be efficiently managed in Solv using functionality to create RTW plans, and upload medical certificates and other relevant documents.

Mail bell

Ongoing Claim Management (insured + self-insured)

Continue to manage all ongoing claims in Solv.

File check

Claim Closed

Close out the claim once the injured worker has returned to work safely.

Accelerate your productivity with
the right platform

Have total visibility of your injury and claims information in one central location, making it easy to track and manage your caseload.

Your admin will be reduced through system automation, reminders, pre-populated forms and easy access to all the relevant injury & claims documents.

We make it easy for you to maintain compliance on a National level including self-insurance.

Use our compensation calculator to manage weekly entitlements complete with each State’s relevant step-down rates built in.

Easily manage a multi state caseload with
in-built legislation validations relevant to each jurisdiction including self-insurance.

We offer integration options to help you streamline your processes and maintain data integrity.

 Inefficiencies can be costly

46% of Employers

Found inefficient processes to be the most challenging aspect of managing a claim with a direct impact on return to work outcomes according to a WorkCover Survey.

1.5 Million +

Weeks lost from workplace injuries and diseases annually across Australia.

$1.8 Billion +

Annual estimated cost spent by workers compensation agencies for work related injuries and disease.

Let us help you achieve
optimal efficiency

Implementing an effective injury and claims management system means less time spent on paperwork and administration, and more time spent on proactively managing injured workers.

7 hours
Hours users save per week
$76K
Annual saving per 5 users
$152K
Annual saving per 10 users

*Hours based on customer survey results and Hays Salary guide.

Smarter outcomes are managed
in the Solv Platform

Innovative Solution

Solution

Solv is an off the shelf yet configurable solution that equips businesses with all the functionality they need to easily manage their injury, claims, and self-insurance. Seamless workflows,
in-built automations and legislative frameworks accessed in an all-in-one solution improves productivity and reduces administration.

Plat form Security

Platform

Designed with the end user in mind, Solv is a highly secure cloud based platform hosted by Microsoft Azure, and supports secure integration with third party software applications to streamline internal processes and reduce duplication. Most commonly, Solv utilises SFTP for third-party integration and we offer SSO.

Expertise

Expertise

We have a dedicated Customer Happiness team offering both product and industry knowledge to help you deliver the best injury and claim outcomes for your business. We’re spread across Australia and have state based expertise to help ensure your business remains compliant.

Feel supported throughout your
Solv journey

A market leading platform with market leading support.

Support feature image

Seamless Implementation Process

Our approach delivers short implementation times and a smooth migration process that’s scalable to meet future requirements.

We offer personalised training when you go live with the system, and regular group webinar training sessions that users can easily register to attend.

Learn at your own pace by accessing videos, reference guides and functionality updates.

We offer ongoing end-user support on weekdays during business hours through an in-built support widget, or email or call to speak with our Customer Support team.

Frequently asked questions

Solv is an online injury and claims management system that helps businesses efficiently and effectively capture, track and manage all their injury and claims information.

Solv has extensive experience onboarding large clients with unique requirements and processes across a range of industries including ANZ Bank, Qantas, JB HI FI, McDonalds, BP, Coco-Cola, Toll, Broadspectrum and many more.

We offer free trial access using our live demo account. Contact us to get your free trial access and a guided demo.

The Solv system is hosted by Microsoft Azure. Security is integrated into every aspect of Azure. All data is held and backed-up in Azure’s Australian East and Southeast data centres. Solv has ISO 27001 accreditation and is IRAP certified. We are also supported by Bulletproof, a Microsoft Gold Partner and Tier 1 Cloud Solutions Provider.

Our pricing model is an all-inclusive service where the one-off set-up fee and ongoing annual licence fee covers onboarding and ongoing support. We quote based on your unique business requirements, size of your business, and your injury and claims volumes. Speak with one of our solution experts for more information.

Successful implementation requires collaboration and regular communication from all Stakeholders. We have a tried and tested process that can take as quick as 6 weeks or as long as 18 weeks depending on the complexity of the business requirements. A timeframe will be agreed upon during the sign-up stage.

The Solv Platform is an off the shelf solution offering some configuration options including data fields specific to your requirements, RTW Plans, Homepage view, notifications and other configuration options that one of our solution experts can discuss with you.

Donesafe is an online safety management system with Incident reporting functionality. The integration between Donesafe and Solv means that when an incident results in a workplace injury, the injury information is automatically transferred into the Solv system, and the relevant email notifications will be sent to the nominated person to manage the injury accordingly.

The Solv platform is a cloud based online system accessible on a web browser using secure login details.

We offer personalised training when you go live with the system. Once live with the system, users can easily register for regular group webinar training sessions covering different topics for various skill levels.

Still have questions?

Why not get in touch and let us answer them directly.


Solv Blog

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