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Trusted by Australia and New Zealand’s Compliant Workplaces

Solv Solutions

Injury Management

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Claims Management

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Self-Insurance

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Safety Management

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Reporting

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How it works

Injury icon

Incident + Injury to employee

Incident occurs resulting in injury to employee

Add file

Manually add Injury into Solv Platform

Or manually add Injuries into the Solv system - (including non-work related, early intervention and mental health injuries etc)

Data workflow

Capture the Incident in your Safety System

Incidents that are captured in an Incident/Safety System can be automatically sent to Solv using integration options. This process is seamless when using the Donesafe platform

Mail bell

Nominated user is notified

Relevant email notifications are then sent to the nominated users to manage the injury once it’s added into Solv

Computer doc

Manage as a Claim in Solv

And if it becomes a claim, you can seamlessly manage both Insured or Self-Insured cases by generating the relevant claim forms and RTW plans, utilising the compensation calculator, or easily add payments & estimates. These features and more will ensure efficiency.

Manage injury

Manage the Injury in Solv

Injuries can then be efficiently managed in Solv using functionality to create RTW plans, and upload medical certificates and other relevant documents.

Mail bell

Ongoing Claim Management (insured + self-insured)

Continue to manage all ongoing claims in Solv.

File check

Claim Closed

Close out the claim once the injured worker has returned to work safely.

Everything you need,
all in one place.

Have total visibility of your injury and claims information in one central location, making it easy to track and manage your caseload.

Say goodbye to tedious admin with automated workflows, reminders, and pre-filled forms—giving you fast, hassle-free access to injury and claims documents.

We make it easy for you to maintain compliance on a National level including self-insurance.

Manage weekly entitlements effortlessly with our compensation calculator, featuring automatic step-down rates for each state.

Streamline case management across states with built-in legal validations for each jurisdiction, including self-insurance, all in one place.

We offer integration options to help you streamline your processes and maintain data integrity.

 Inefficiencies can be costly

46% of Employers

Found inefficient processes to be the most challenging aspect of managing a claim with a direct impact on return to work outcomes according to a WorkCover Survey.

1.5 Million +

Weeks lost from workplace injuries and diseases annually across Australia.

$1.8 Billion +

Annual estimated cost spent by workers compensation agencies for work related injuries and disease.

Claim back your time,
Care for your people

Ditch the paperwork and admin grind. With a smarter injury and claims management system, you’ll spend less time on forms and more time supporting your workers. After all, your team’s wellbeing is what truly counts.

7 hours
Hours users save per week
$76K
Annual saving per 5 users
$152K
Annual saving per 10 users

*Hours based on customer survey results and Hays Salary guide.

Smarter outcomes are managed
in the Solv Platform

Innovative Solution

Stress-Free Injury &
Claims Management

Solv takes the stress out of managing injuries, claims, and self-insurance. With smart automation, seamless workflows, and built-in compliance frameworks, you’ll spend less time on admin and more time focusing on what matters.

Plat form Security

Built for security, simplicity, and seamless integration.

Solv is a cloud-based platform hosted on Microsoft Azure, ensuring top-tier data protection. It connects effortlessly with third-party systems to streamline processes, cut down duplication, and support SSO and SFTP integrations for a smoother workflow.

Expertise

Support you can count on.

Our dedicated Customer Happiness team combines deep product expertise with industry know-how to help you achieve the best injury and claim outcomes. With specialists across Australia, we provide state-specific guidance to keep your business compliant and running smoothly.

Feel supported throughout your
Solv journey

A market leading platform with market leading support.

Support feature image

Seamless Implementation Process

We make the transition easy with quick implementation and a seamless migration process, all while ensuring scalability for your future needs.

We provide tailored training when you go live, plus regular group webinars that are easy to register for, ensuring your team stays confident and capable every step of the way.

Learn at your own pace with on-demand videos, helpful reference guides, and regular updates on new features.

We’re here for you with ongoing support through our in-built widget, or you can email or call our friendly Customer Support team whenever you need help.

Frequently asked questions

Solv is an online injury and claims management system that helps businesses efficiently and effectively capture, track and manage all their injury and claims information.

Solv has extensive experience onboarding large clients with unique requirements and processes across a range of industries including ANZ Bank, Qantas, JB HI FI, McDonalds, BP, Coco-Cola, Toll, Broadspectrum and many more.

We offer free trial access using our live demo account. Contact us to get your free trial access and a guided demo.

The Solv system is hosted by Microsoft Azure. Security is integrated into every aspect of Azure. All data is held and backed-up in Azure’s Australian East and Southeast data centres. We are also supported by Bulletproof, a Microsoft Gold Partner and Tier 1 Cloud Solutions Provider.

Our pricing model is an all-inclusive service where the one-off set-up fee and ongoing annual licence fee covers onboarding and ongoing support. We quote based on your unique business requirements, size of your business, and your injury and claims volumes. Speak with one of our solution experts for more information.

Successful implementation requires collaboration and regular communication from all Stakeholders. We have a tried and tested process that can take as quick as 6 weeks or as long as 18 weeks depending on the complexity of the business requirements. A timeframe will be agreed upon during the sign-up stage.

The Solv Platform is a ready-to-go solution with customisation options to suit your needs. Tailor data fields, RTW plans, homepage views, notifications, and more to match your requirements. Our solution experts are here to guide you through the setup and configuration process.

Donesafe is an online safety management system designed to help businesses manage safety incidents, compliance, and risk. When an incident results in a workplace injury, Donesafe automatically transfers the injury details into Solv, ensuring seamless integration. Relevant notifications are then sent to the assigned person, enabling prompt and efficient injury management.

The Solv platform is a cloud based online system accessible on a web browser using secure login details.

We offer personalised training when you go live with the system. Once live with the system, users can easily register for regular group webinar training sessions covering different topics for various skill levels.

Still have questions?

Why not get in touch and let us answer them directly.


Solv Blog

Common Mistakes in Return to Work and How to Fix Them

Common Mistakes in Return to Work and How to Fix Them

The way you handle their return to work can change everything—not only for employee recovery but for your business. Have you thought about how quickly getting an injured worker back on the job could positively impact your organisation? 

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The True Cost of Workplace Injuries and How to Manage Them

The True Cost of Workplace Injuries and How to Manage Them

When an employee gets injured on the job, the immediate costs are obvious: workers’ compensation, medical expenses, and the disruption to day-to-day operations. But what about the costs that don't show up on your balance sheet?

Learn more
Protect Your Aging Workforce and Lower Injury Costs

Protect Your Aging Workforce and Lower Injury Costs

Workers aged 55-64 have a notably higher frequency rate of injury claims, which is compounded by the severity and longer recovery times of these injuries.

Learn more