Trusted by Australia and New Zealand’s Compliant Workplaces
Claims management made easy
Incident + Injury to employee
Manually add Injury into Solv Platform
Capture the Incident in your Safety System
Nominated user is notified
Manage as a Claim in Solv
Manage the Injury in Solv
Ongoing Claim Management (insured + self-insured)
Transform your workflow using our claim record summary page with a claim progress section giving users a complete overview of the claim record. Easily add, upload and track claim documents for a seamless claim management experience.
State Based Claim Forms
Both employee and employer claim forms can be accessed and completed within Solv. The built-in legislation recognises the claim jurisdiction and generates the correct state-based form. A drag and drop upload function is also available for forms completed outside of the system.
Upload Medical Certificates
As an important part of the injury and claim management process, we make adding medical certificates easy with drag and drop features, split screen views to preview certificates, automatic reminders for overdue certificates, and auto populated data in the lost time calendar for lost and restricted days incurred.
Custom RTW Plans
We build your RTW plan into the Solv platform, giving users the ability to easily generate, complete and email out the RTW plan directly from the system. Users will get system-generated alerts when the RTW is about to expire to ensure these are updated in a timely manner.
Our in-built compensation calculator function helps users calculate weekly compensation entitlements payable to the injured worker, as well as track claimed and reimbursed amounts from your Insurer.
Add all medical, legal, and allied health payments in a dedicated payments section with easy drag and drop upload features. The system tracks reimbursed payments and “excess/medical threshold” for VIC claims.
Integration with iCare
We’ve created a process that allows you to automatically send new injuries to icare and receive claim numbers from icare, all in real time via an API (Just a cool way of saying “integration”).
Solv ticks all your claim
Powerful Reporting Solution
Turn your self insurance data into smart decisions.
We have a comprehensive reporting solution embedded into the Solv platform providing valuable insights into your claims by comparing key metrics. Access build-your-own capability, exporting options, scheduling functionality and fast load times. Users will also have access to a suite of standard reports including charts and dashboards commonly used across all businesses.
Frequently asked questions
Solv is an online injury and claims management system that helps businesses efficiently and effectively capture, track and manage all their injury and claims information.
Our pricing model is an all-inclusive service where the one-off set-up fee and ongoing annual licence fee covers onboarding and ongoing support. We quote based on your unique business requirements, size of your business, and your injury and claims volumes. Contact us and we’ll put you in touch with one of our solution experts for more information.
We offer free trial access using our live demo account. Contact us to get your free trial access and a guided demo.
Successful implementation requires collaboration and regular communication from all Stakeholders. We have a tried and tested process that can take as quick as 6 weeks or as long as 18 weeks depending on the complexity of the business requirements. A timeframe will be agreed upon during the sign-up stage.
The Solv Platform is an off the shelf solution offering some configuration options including data fields specific to your requirements, RTW Plans, Homepage view, notifications and other configuration options that one of our solution experts can discuss with you.
We have established relationships with most insurers across Australia. As part of the implementation process, we arrange for your cost of claims report to be sent to us monthly direct from your insurer.
We work with regulators across Australia and get notified of upcoming legislative changes to ensure that our developers can make these updates within the platform at no additional cost to our clients.
The Solv platform is a cloud based online system accessible on a web browser using secure login details.
We offer personalised training when you go live with the system. Once live with the system, users can easily register for regular group webinar training sessions covering different topics for various skill levels.