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Trusted by Australia and New Zealand’s Compliant Workplaces

From injury to recovery, Solv it faster

New injury management

Gain Full Visibility of Injuries

Capture the right information for each injury, manage tasks, and stay on top with real-time notifications and dashboards.

Act Early, Prevent Issues

Address mental health injuries and non-work-related incidents before they escalate, all within one streamlined platform.

Protect Employee Privacy

Create a secure space where employees can report injuries confidentially, ensuring sensitive data is handled by the right people.

New injury management 2

Streamline Workflows & Processes

Go paperless, boost efficiency, and stay on top with automated alerts, medical certificate uploads, and seamless email integration.

All Your Injury Data in One Place

Easily access everything from letter templates to rehab reports, policies, and procedures—all stored in one central location.

Built for the Future

Solv is built on advanced technology and our in-house expertise, so you can rely on a system that evolves with your needs and grows with your business.

All the functionality you need
is built into Solv

Designed with the end-user in mind, we’ve got your requirements covered.

Web browser
Customisable homepage dashboard tailored to user profiles, displaying the most relevant data for streamlined access.
Sms
Track all communication with injured workers through SMS and email, both sent and received, directly within the system.
Links
Solv automatically associates injury records, making it easy to track and manage employees with multiple injuries simultaneously.
Filters
Access an Injury Register to view both open and closed cases, with powerful search, filter, and export options.
Upload file
Drag and drop medical certificates with ease, and enable automated notifications to alert both the user and injured worker when certificates are due to expire.
Click up
Drag and drop documents into the system, making uploads quick and easy.
Forward file
Simply forward emails straight into an injury record, so all your communication is kept in one place, hassle-free.
Email in
Simply email any correspondence into Solv, and it will automatically file into the right injury or claim case.

Claim back your time,
Care for your people

Ditch the paperwork and admin grind. With a smarter injury and claims management system, you’ll spend less time on forms and more time supporting your workers. After all, your team’s wellbeing is what truly counts.

7 hours
Hours users save per week
$76K
Annual saving per 5 users
$152K
Annual saving per 10 users

*Hours based on customer survey results and Hays Salary guide.

Become better with powerful insights

Turn your injury data into smart decisions with real-time reporting.

Solv’s built-in reporting tool offers deep insights into your injury portfolio, allowing you to compare key metrics with ease. It is designed to be quick, intuitive, and tailored to your needs, with access to a range of standard reports, charts, and dashboards to help you stay on top.


Powerful alone. Stronger together.

We’ve teamed up with HSI Donesafe, the top HSEQ platform, to give you a powerful, easy-to-use solution that puts your team’s safety and wellbeing first—so you can focus on what really matters.

Support that’s always ready to
jump in when you need it

Support image
98%
Retention Rate

Our dedicated Customer Happiness Team provides unlimited support.

96%
Satisfaction

Average rating based on 400 user reviews.

95%
Happier

Users are happier using SolvInjury compared to their previous system.

24
Hours

Average resolution time for client support requests.

Frequently asked questions

Solv is an online injury and claims management system that helps businesses efficiently and effectively capture, track and manage all their injury and claims information.

A successful implementation hinges on collaboration and clear communication from all stakeholders. Our proven process can take anywhere from 6 to 18 weeks, depending on your business needs. We’ll agree on a timeline during the sign-up process to ensure everything runs smoothly.

Our pricing is straightforward and all-inclusive, covering setup, onboarding, and continuous support. With a one-off fee and annual license, we tailor quotes to your business size, needs, and injury/claims volumes. Reach out today, and our solution experts will provide the details.

We offer free trial access using our live demo account. Contact us to get your free trial access and a guided demo.

The Solv Platform is a ready-to-go solution with configurable options tailored to your needs, including custom data fields, RTW Plans, homepage views, notifications, and more. Our solution experts can walk you through the available options to ensure it fits your requirements.

We have established relationships with most insurers across Australia. As part of the implementation process, we arrange for your cost of claims report to be sent to us monthly direct from your insurer.

Donesafe is an online safety management system with Incident reporting functionality. The integration between Donesafe and Solv means that when an incident results in a workplace injury, the injury information is automatically transferred into the Solv system, and the relevant email notifications will be sent to the nominated person to manage the injury accordingly.

The Solv platform is a cloud based online system accessible on a web browser using secure login details.

Still have questions?

Why not get in touch and let us answer them directly.


Solv Blog

Common Mistakes in Return to Work and How to Fix Them

Common Mistakes in Return to Work and How to Fix Them

The way you handle their return to work can change everything—not only for employee recovery but for your business. Have you thought about how quickly getting an injured worker back on the job could positively impact your organisation? 

Learn more
The True Cost of Workplace Injuries and How to Manage Them

The True Cost of Workplace Injuries and How to Manage Them

When an employee gets injured on the job, the immediate costs are obvious: workers’ compensation, medical expenses, and the disruption to day-to-day operations. But what about the costs that don't show up on your balance sheet?

Learn more
Protect Your Aging Workforce and Lower Injury Costs

Protect Your Aging Workforce and Lower Injury Costs

Workers aged 55-64 have a notably higher frequency rate of injury claims, which is compounded by the severity and longer recovery times of these injuries.

Learn more

Injury Management

Injury management is at the core of a safe and efficient workplace – and this can’t be overstated. In 2022-23 alone, there were 139,000 serious workers’ compensation claims in Australia, marking a 20.5% increase over the last decade (Safe Work Australia). The median compensation payout for these claims was $14,400, with a median of 7.2 weeks lost per claim—a significant disruption for both businesses and workers.

While we have measures in place aimed at reducing and avoiding incidents, it’s still important to dial in and reassess our injury management process to see if there are ways to improve our approach. However, with traditional methods taking too much time, key details related to safety practices can be easily overlooked.

Seeing how fast-paced and complicated running a business is, it might be worth looking into how your processes can be automated, so you can focus on what matters most: ensuring worker well-being, morale, and staff retention. 

At Solv, we’re here to provide you with an off-the-shelf yet configurable solution, as well as answers to fundamental questions like ‘What is injury management all about?’ or ‘Why is injury management important?’ 

Foster a positive safety culture when supported by our innovative solutions.

Why have an Injury Management Policy?

The primary purpose of an injury management policy can be explained in two parts: to ensure the well-being of the employee and to foster a safety-first culture in the organisation. 

  • The well-being of the employee. When an employee is injured—physically or mentally—they need the right support to recover and return to work safely. A strong injury management policy ensures they’re getting the treatment and rehab they need, without risking further injury. It’s about supporting them every step of the way so they can get back to doing what they do best.
  • The safety-first culture of the business. When injury management is a priority, it shows your team that you care about their wellbeing. This helps build trust, boosts morale, and encourages a safer, more productive work environment. A good injury management system can reduce workers’ compensation costs and other expenses in the long run.

Solv makes it simple. Our platform gives you everything you need to track and manage injury claims with ease, all in one place. No more sifting through piles of paperwork or spreadsheets—just streamlined, real-time tracking, easy reporting, and full compliance. All of it, online and accessible 24/7.

At Solv, you won’t have to deal with tedious paperwork or manual record tallying. Simply take advantage of modern tools to save time and money down the line.

Are there benefits to having an injury management plan?

Having an injury management plan comes with a number of benefits. For instance, regulatory requirements can be more easily met as you have established return-to-work guidelines, a seamless transition after worker rehabilitation, and of course, a strengthened employer-employee relationship. 

  • Clear and established guidelines. Every state and industry has its own rules when it comes to managing work-related injuries. Having a solid plan ensures you know exactly what needs to be done at every stage—whether that’s sending someone to treatment, communicating with their doctor, or managing paperwork. It’s your roadmap to make sure nothing gets missed. 
  • Smooth return to work. When someone returns to work after an injury, it’s easy to overwhelm them with tasks they’ve missed. A good injury management plan sets clear expectations and pacing, so the employee can reintegrate smoothly, without feeling overwhelmed or under-prepared. 
  • More trust and transparency in the workplace. Clear communication is key to maintaining good relationships with your team. When everyone knows the process and feels informed, it builds trust and confidence. On the flip side, poor communication can lead to frustration, disengagement, and even longer recovery times.

We get it—injury management can be complicated. That’s why we’ve built Solv to make it easier for you. Our platform gives you the tools to manage all aspects of injury and claims with minimal stress and maximum efficiency. You can stay on top of things, save time, and focus on what matters most: the health and safety of your employees.

Just about anyone can benefit from our services – from enterprises that are keen on full insurance management all the way to businesses that would rather opt for self-insurance management. Come try our virtual tools today and manage everything with ease.

What factors should be considered when it comes to injury management?

Managing workplace injuries requires quick access to information and a system that’s easy for your team to use, no matter where they are. Your injury management plan should be simple to replicate for future incidents, ensuring consistency and efficiency.

Solv makes this easy. Our platform centralises all your documents in a secure, paperless space, with automated alerts to keep everyone informed—whether it’s for renewing your Return to Work (RTW) plan or preparing claims paperwork.

With drag-and-drop document management, you’ll always have trusted data at your fingertips, helping you make better decisions to improve workplace safety.

Spend less time on admin and more time supporting your workers.