Keyton Case Study

Keyton needed a consistent approach to managing workplace injuries, workers’ compensation, non-work-related injuries and return-to-work plans across its national operation. Injury information was often stored in spreadsheets and shared folders, making case histories harder to access and processes more complex. The team needed better visibility of injury activity and a stronger administrative structure to support early intervention and manage claims risk.

Keyton implemented Solv to bring injury management activity into one place. The platform provides a consistent way to record, track and manage cases, maintain complete file notes and coordinate return-to-work activity. Role-based access allows Safety and HR to access the information and reporting they need while maintaining appropriate governance. Solv data also feeds into Power BI reporting to give leaders better insight into injury activity across the business.

• 20:1 pre-claim ratio: Keyton’s pre-claim and non-work-related injury volume is around 20 times its formal claim volume.
• Greater visibility: Injury information is easier to access, giving the team and leaders a clearer picture of cases and activity across the business.
• More consistent processes: A centralised approach supports consistent recording, tracking and management of injury cases.
• Better support for early intervention: Solv helps Keyton manage injury activity earlier and reduce the risk of injuries progressing into claims.
• Improved case history access: Complete file notes in one place make it easier to understand the history of each case.

Solv provides Keyton with a stronger administrative structure for managing injury and claims risk. Having case information in one place reduces time spent searching across spreadsheets and shared folders, allowing the team to focus more on injury management outcomes. Better visibility and reporting also support leadership oversight, while a consistent approach helps sustain improvements in early intervention, return to work and injury management.
Jason Perin, National Manager | Injury Management & Wellbeing at Keyton, says the improvements achieved across return to work, injury management, early intervention and premium outcomes would be far harder to sustain without Solv.